Shipping policy

At Kifa Karts, we’re committed to getting your order to you safely, efficiently, and at a fair shipping cost. Please read our shipping policy below for information about processing, delivery, and tracking.

Shipping Coverage

We currently ship Australia-wide using Mainfreight. At this time, we do not offer international shipping.

Order Processing

All orders are processed within 1–2 business days after payment has been received and confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched and lodged with the Mainfreight depot, you will receive a shipping confirmation along with your tracking information (where available).

Estimated Delivery Times

Once your order has been dropped off at the Mainfreight depot, please allow 3–5 business days for delivery to most Australian metropolitan areas.

Delivery times may vary depending on your location, regional destinations, weather conditions, public holidays, or other circumstances outside the courier’s control.

Shipping Costs

Shipping charges are calculated at checkout based on the size, weight, and destination of your order. All applicable shipping costs will be displayed before you complete your purchase.

Tracking Your Order

Tracking information will be provided once your order has been dispatched. You can use your tracking details to monitor the progress of your delivery throughout the shipping process.

Delivery Delays

While we work closely with Mainfreight to ensure prompt delivery, we cannot guarantee delivery timeframes and are not responsible for delays caused by courier operations, weather events, or other unforeseen circumstances.

If you experience any issues with your delivery, please contact our team and we’ll be happy to assist in working with Mainfreight to resolve the matter.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order.

If an order is returned to us due to an incorrect address, failed delivery, or inability to contact the recipient, additional shipping charges may apply to have the order re-delivered.

Lost or Damaged Freight

If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible. We will work directly with Mainfreight to investigate the issue and help reach a resolution as quickly as possible.

Contact Us

If you have any questions regarding your order or our shipping policy, please don’t hesitate to contact the Kifa Karts team. We’re always happy to help.